FAQs for LearnPrimary Family Edition
Family Edition FAQs
When you come to the login screen, at the base of the login box is a link called ‘Forgot Password’. Simply click on this and enter in the email address associated with your login. Details for your username and resetting your password will be emailed to you.
If you are are unsure what the email address associated to your account is, or if you are still having difficulties, you can contact LearnPrimary Support (call 1300 882 219 or email support@learnprimary.com.au) and one of our team members will be able to assist you.
A parent in the family edition can edit their child’s username and password. Simply login, click on your child’s profile and then adjust the fields accordingly.
Yes, both are case sensitive.
When selecting any lesson from inside the portal, click on the ‘Enrichment Zone’ button. Inside you will find printable pdf activity worksheets for that lesson.
Student data is encrypted and stored in the cloud in data centres in Australia. LearnPrimary uses Microsoft Azure for our hosting services. More information can be found in our
LearnPrimary will run on any modern, supported browser. Google Chrome or Safari are recommended for best performance.
LearnPrimary will run on any device with an internet connection and a modern browser. Optimal usage is on devices with a tablet (or larger) sized screen.
Yes, the LearnPrimary system offers great flexibility and has been used by multiple groups outside of the traditional school setting. If you have any questions about which version (LearnPrimary or LearnPrimary Family Edition) you can call 1300 882 219 or email support@learnprimary.com.au with your questions.
